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Found 1 result

  1. OK. I've tried what I know to try. Am fairly new user working with a template set up to create online graphics (editable Timeline covers, final file as JPG). When users create files, in preview and press preview, looks fine. But once they submit for approval and JPG links are sent, downloaded files are less than 1/2 size. For the file that is to be 851 x 315 pixels at 72dpi, final downloaded file is 400 x 148 pixels. In configuration, no compression, no downsampling selected. Not sure where else this can be adjusted or why it is downsampling to 400 x 148 at 72 dpi. Anyone ideas?
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