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  #1  
Old January 9th, 2015, 04:26 AM
hoover hoover is offline
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Default Datamatrix 2d code

Hi,

FP 9.3.6 has problems creating a datamatrix code.
This is the error I get:
"Problemwithspawnedhelperapp"/Library/ApplicationSupport/PTI/FusionPro/Java/FPIDAutomation2DHelper"(systemreturned65024):***Ja vaerror:FusionProJavaUtilsclassnotfound
"

Any toughts?

Thanks,
hoover
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  #2  
Old January 9th, 2015, 06:56 AM
sschardan sschardan is offline
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Default Re: Datamatrix 2d code

We don't do very many jobs with 2d barcodes, but there is one we did about a year ago using VDP Creator 8.2. We are set to do this job again with updated art and data, so I just pulled it to test it under 9.3.6. When I try to compose the old job exactly as-is, I get the same error that you are getting.

Any ideas, PTI?

VDP Creator 9.3.6
Mac OS 10.9.5
Acrobat XI
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  #3  
Old January 9th, 2015, 07:08 AM
sschardan sschardan is offline
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Default Re: Datamatrix 2d code

hoover,

In searching for this issue, Dan Korn stated in this post:

http://forums.pti.com/showthread.php...amatrix&page=3

that the issue was addressed. Yet I am running a newer version and the problem persists.
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  #4  
Old January 9th, 2015, 07:18 AM
dreimer dreimer is offline
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Default Re: Datamatrix 2d code

In his post he states if you need the update for production purposes before it is released to contact support.

I would try that.
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MAC OS 10.13.6 Acrobat DC FP Creator 10.1.11
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  #5  
Old January 9th, 2015, 07:53 AM
sschardan sschardan is offline
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Default Re: Datamatrix 2d code

dreimer,

I sent an email to support. I would think that the 9.3.6 that I have installed is newer than the 9.3.12 he stated in his message, and would contain the fix he talked about. I'll see what support says.
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  #6  
Old January 9th, 2015, 08:58 AM
dreimer dreimer is offline
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Default Re: Datamatrix 2d code

Not real sure on their version naming convention, but .12 may come after .6
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MAC OS 10.13.6 Acrobat DC FP Creator 10.1.11
Windows 7 Acrobat X 10.1.4 FP Creator 9.3.9
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  #7  
Old January 9th, 2015, 09:18 AM
sschardan sschardan is offline
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Default Re: Datamatrix 2d code

Uh, yeah. .12 probably is newer than .6. You know what I'm thinking. .1.2. Sometimes my head is really thick.......
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  #8  
Old January 9th, 2015, 10:22 AM
sschardan sschardan is offline
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Default Re: Datamatrix 2d code

Hoover,

Support got back with me and gave me a link to the 9.3.12 beta. That fixed the problem.
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  #9  
Old January 12th, 2015, 12:20 AM
hoover hoover is offline
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Default Re: Datamatrix 2d code

Hi Sschardan,

Thanks for the info. We have an fp 9.1 version on one of our mac's, so wa can compose the job. I'll get in touch with support to know the release date on the new version.

Regards,
Hoover
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  #10  
Old July 29th, 2016, 12:07 PM
rrdwitt rrdwitt is offline
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Default Re: Datamatrix 2d code

Hi guys, I am having a heck of a time figuring this out. I am on a Imac vers. 10.9.5 running 9.3.36. I read above that beta 9.3.12 fixed the problem. But wouldn't 9.3.36 be a newer version? Anyway, I am told it is a Java error? Anybody have any thoughts?
I am getting the same error as above "Problemwithspawnedhelperapp"/Library/ApplicationSupport/PTI/FusionPro/Java/FPIDAutomation2DHelper"(systemreturned65024):***Ja vaerror:FusionProJavaUtilsclassnotfound
"
AND

<f name="IDAutomationDMatrix"><z newsize="10"><leading newsize="100">ALGLHOEIDK<br>AEHDFOKLOK<br>DLDDDLDD LL<br>

Here is my code return MakeDataMatrixBarcode(Field("SEQUENCE NUMBER"));
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