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  #1  
Old February 15th, 2017, 07:56 AM
tou tou is offline
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Join Date: Oct 2015
Posts: 107
Default Font not loadable....

Are there some restrictions to font type....I can't get this font to show up in FP's font selector...can someone verify if they can see the font?

Thanks in advancing for confirming!

EDIT: Please do not post proprietary font files to this public forum. Doing so almost certainly violates the font's license.

Last edited by Dan Korn; February 15th, 2017 at 03:51 PM.. Reason: no proprietary files allowed
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  #2  
Old February 15th, 2017, 03:52 PM
Dan Korn's Avatar
Dan Korn Dan Korn is offline
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Join Date: Aug 2008
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Posts: 4,592
Default Re: Font not loadable....

As noted in my signature, all font issues must be directed to Support. Posting proprietary font files to this public forum is not allowed.

That said, the TTF font installs and loads just fine for me in FusionPro VDP 10 on Windows 10. What are the versions of FusionPro and the operating system on your machine?
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Dan Korn
FusionPro Developer / JavaScript Guru / Forum Moderator
PTI Marketing Technologies | Printable | MarcomCentral
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I am a not a Support engineer, and this forum is not a substitute for Support. My participation on this forum is primarily as a fellow user (and a forum moderator). I am happy to provide help and answers to questions when I can; however, there is no guarantee that I, or anyone else on this forum, will be able to answer all questions or fix any problems. If I ask for files to clarify an issue, I might not be able to look at them personally. I am not able to answer private messages, emails, or phone calls unless they go through proper Support channels. Please direct any sales or pricing questions to your salesperson or inquiries@marcom.com.

Complex template-building questions, as well as all installation and font questions or problems, should be directed to FusionProSupport@marcom.com. Paid consulting work may be required to fulfill your template-building needs.

This is a publicly viewable forum. Please DO NOT post fonts, or other proprietary content, to this forum. Also, please DO NOT post any "live" data with real names, addresses, or any other personal, private, or confidential data.

Please include the specific versions of FusionPro, Acrobat, and your operating system in any problem reports or help requests. I recommend putting this information in your forum signature. Please also check your composition log (.msg) file for relevant error or warning messages.

Please post questions specific to the MarcomCentral Enterprise and Web-to-Print applications in the MarcomCentral forum. Click here to request access. Or contact your Business Relationship Manager (BRM/CPM) for assistance.

Please direct any questions specific to EFI's Digital StoreFront (DSF) to EFI support.

How To Ask Questions The Smart Way

The correct spellings are JavaScript, FusionPro, and MarcomCentral (each with two capital letters and no spaces). Acceptable abbreviations are JS, FP, and MC (or MCC). There is no "S" at the end of "Expression" or "Printable"! The name of the product is FusionPro, not "Fusion". "Java" is not is not the same as JavaScript.

Check out the JavaScript Guide and JavaScript Reference! FusionPro 8.0 and newer use JavaScript 1.7. Older versions use JavaScript 1.5.

return "KbwbTdsjqu!spdlt\"".replace(/./g,function(w){return String.fromCharCode(w.charCodeAt()-1)});

Last edited by Dan Korn; February 15th, 2017 at 03:57 PM.. Reason: works for me
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  #3  
Old February 16th, 2017, 02:41 PM
tou tou is offline
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Join Date: Oct 2015
Posts: 107
Default Re: Font not loadable....

Sorry about that.

FusionPro VDP Creator 9.3.21
Windows 7 64-bit
Attached Images
File Type: png 2017-02-16 15_18_24-Fonts.png (8.5 KB, 10 views)

Last edited by tou; February 16th, 2017 at 02:52 PM..
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  #4  
Old February 16th, 2017, 03:50 PM
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Dan Korn Dan Korn is offline
FusionPro Senior Engineer / Forum Moderator
 
Join Date: Aug 2008
Location: Chicago, IL
Posts: 4,592
Default Re: Font not loadable....

Quote:
Originally Posted by tou View Post
SFusionPro VDP Creator 9.3.21
Windows 7 64-bit
Thanks, good to know. This is still better handled via Support, but... assuming you actually did a Load Fonts in FusionPro after installing the font on your computer, it's worth looking in the fonts.err file (likely at "C:\Users\Public\Documents\PTI\FusionPro") for any mention of the font in question.
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Dan Korn
FusionPro Developer / JavaScript Guru / Forum Moderator
PTI Marketing Technologies | Printable | MarcomCentral
LinkedIn

I am a not a Support engineer, and this forum is not a substitute for Support. My participation on this forum is primarily as a fellow user (and a forum moderator). I am happy to provide help and answers to questions when I can; however, there is no guarantee that I, or anyone else on this forum, will be able to answer all questions or fix any problems. If I ask for files to clarify an issue, I might not be able to look at them personally. I am not able to answer private messages, emails, or phone calls unless they go through proper Support channels. Please direct any sales or pricing questions to your salesperson or inquiries@marcom.com.

Complex template-building questions, as well as all installation and font questions or problems, should be directed to FusionProSupport@marcom.com. Paid consulting work may be required to fulfill your template-building needs.

This is a publicly viewable forum. Please DO NOT post fonts, or other proprietary content, to this forum. Also, please DO NOT post any "live" data with real names, addresses, or any other personal, private, or confidential data.

Please include the specific versions of FusionPro, Acrobat, and your operating system in any problem reports or help requests. I recommend putting this information in your forum signature. Please also check your composition log (.msg) file for relevant error or warning messages.

Please post questions specific to the MarcomCentral Enterprise and Web-to-Print applications in the MarcomCentral forum. Click here to request access. Or contact your Business Relationship Manager (BRM/CPM) for assistance.

Please direct any questions specific to EFI's Digital StoreFront (DSF) to EFI support.

How To Ask Questions The Smart Way

The correct spellings are JavaScript, FusionPro, and MarcomCentral (each with two capital letters and no spaces). Acceptable abbreviations are JS, FP, and MC (or MCC). There is no "S" at the end of "Expression" or "Printable"! The name of the product is FusionPro, not "Fusion". "Java" is not is not the same as JavaScript.

Check out the JavaScript Guide and JavaScript Reference! FusionPro 8.0 and newer use JavaScript 1.7. Older versions use JavaScript 1.5.

return "KbwbTdsjqu!spdlt\"".replace(/./g,function(w){return String.fromCharCode(w.charCodeAt()-1)});
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  #5  
Old February 17th, 2017, 07:46 AM
tou tou is offline
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Join Date: Oct 2015
Posts: 107
Default Re: Font not loadable....

dont see the font listed but first 8 lines are the following.....

Current language: English
Asian Character Support: Yes
Unable to open registry to load PostScript fonts.
Try the 64-bit hive.
Unable to open registry to load PostScript fonts
Continue with other fonts
Unable to load PostScript fonts from registry
Continue with other fonts


I am trying the latest 9.3 patch install and see if it works.
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  #6  
Old February 17th, 2017, 08:18 AM
tou tou is offline
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Join Date: Oct 2015
Posts: 107
Default Re: Font not loadable....

updating to 9.3.36 from 9.3.21 works fixed it (support suggestion)....thanks for all your help....

Processing font "FZChaoCuHei-M10S" (family "FZChaoCuHei-M10S", style "Regular") with script "CHINESE_GB2312"

tff_to_pfa_and_fnt: Font C:\Users\Public\Documents\PTI\FusionPro\Fonts\FZCh aoCuHei-M10S.otf

No glyph name table; using default encoding names: C:\Users\Public\Documents\PTI\FusionPro\Fonts\FZCh aoCuHei-M10S.otf
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