brad_12 Posted December 11, 2014 Share Posted December 11, 2014 I have been using the new Acrobat and FusionPro that was downloaded in October and it has been working just fine up until now. I can open a file and create a numbering rule, but as soon as I try to draw a variable frame or open a file with a variable frame in it; it will stop and read: Adobe Acrobat has encountered a problem and needs to close. We are sorry for the inconvenience. At a loss and not sure what would be a fix for this. Thanks much! Quote Link to comment Share on other sites More sharing options...
Dan Korn Posted December 11, 2014 Share Posted December 11, 2014 I would try re-installing FusionPro. Quote Link to comment Share on other sites More sharing options...
brad_12 Posted December 11, 2014 Author Share Posted December 11, 2014 I tried that a couple times already and no fix. Quote Link to comment Share on other sites More sharing options...
Dan Korn Posted December 11, 2014 Share Posted December 11, 2014 You could try FusionPro 9.3. Quote Link to comment Share on other sites More sharing options...
brad_12 Posted December 11, 2014 Author Share Posted December 11, 2014 Okay let me give that a whirl and I'll report back. Thanks! Quote Link to comment Share on other sites More sharing options...
brad_12 Posted December 12, 2014 Author Share Posted December 12, 2014 I downloaded the newest FusionPro and I still can't make a variable frame without it crashing. Also the FusionPro Imposer works fine. Quote Link to comment Share on other sites More sharing options...
Dan Korn Posted December 12, 2014 Share Posted December 12, 2014 I downloaded the newest FusionPro and I still can't make a variable frame without it crashing. Okay, thanks. It's almost impossible for anyone to figure out what's wrong on your machine in the context of this forum. Maybe try re-installing or upgrading Acrobat next. Also, are you using any other third-party Acrobat plug-ins besides FusionPro? And are you really still running Windows XP? That's not even supported by Microsoft anymore. I strongly recommend upgrading to Windows 7 or 8. Quote Link to comment Share on other sites More sharing options...
brad_12 Posted December 15, 2014 Author Share Posted December 15, 2014 Okay I will try re-installing Acrobat and FusionPro is the only third party plug-in I'm using. Yes I am running XP right now hopefully the company will upgrade my computer soon. Quote Link to comment Share on other sites More sharing options...
brad_12 Posted December 15, 2014 Author Share Posted December 15, 2014 Well nothing has worked. Quote Link to comment Share on other sites More sharing options...
MartyrSyx Posted December 16, 2014 Share Posted December 16, 2014 This happened to me when I "updated" acrobat to 11.0.09. Only thing that worked was to get Acrobat rolled-back to prior the update (now using 11.0.0) and reinstall FP 9.3. Quote Link to comment Share on other sites More sharing options...
brad_12 Posted December 16, 2014 Author Share Posted December 16, 2014 (edited) Thanks for the reply.....one more question could you tell me how you reverted back to that earlier version of Acrobat with Creative Cloud? Thanks! Edited December 16, 2014 by brad_12 Quote Link to comment Share on other sites More sharing options...
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