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Old January 17th, 2018, 01:17 PM
Dan Korn's Avatar
Dan Korn Dan Korn is offline
FusionPro Senior Engineer / Forum Moderator
 
Join Date: Aug 2008
Location: Chicago, IL
Posts: 4,128
Default Re: Locating Macintosh fonts...Hanging

Quote:
Originally Posted by werdna9 View Post
OK I'll note that. Thank You Dan.

I did find out that Yesterday While I was at lunch. the building had 3 power drops and spikes which is always bad.

After writing my first message and discovering the power issue I went and performed maintenance on the system I'll see if that is better.

If not I don't know how I can get Fusionpro past the hanging Loading Macintosh Fonts screen.
It's almost impossible to diagnose font problems in the context of this forum, which is why my signature suggests contacting Support.

But like I said, if you restart the machine before loading fonts, that will probably work. Or, instead of restarting, you can clear the font cache with these instructions:
http://forums.pti.com/showpost.php?p=17699&postcount=2
Those workarounds have helped other users with Suitcase in the past.

Another possibility is that the new font you're trying to use is corrupted or is somehow doing something that FusionPro is not expecting, in which case you could try just removing that font and trying again.

But the bottom line is that your best bet to solve this is to go through Support.
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Dan Korn
FusionPro Developer / JavaScript Guru / Forum Moderator
PTI Marketing Technologies | Printable | MarcomCentral
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I am a not a Support engineer, and this forum is not a substitute for Support. My participation on this forum is primarily as a fellow user (and a forum moderator). I am happy to provide help and answers to questions when I can; however, there is no guarantee that I, or anyone else on this forum, will be able to answer all questions or fix any problems. If I ask for files to clarify an issue, I might not be able to look at them personally. I am not able to answer private messages, emails, or phone calls unless they go through proper Support channels. Please direct any sales or pricing questions to your salesperson or inquiries@pti.com.

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