View Single Post
Old January 11th, 2017, 10:49 AM
Dan Korn's Avatar
Dan Korn Dan Korn is offline
FusionPro Senior Engineer / Forum Moderator
Join Date: Aug 2008
Location: Chicago, IL
Posts: 4,433
Default Re: FusionPro VDP 10.0 Now Available

Originally Posted by DSweet View Post

This may be a topic for support but I want to at least start here to get the forum's opinion before I start yelling at support...

An associate of mine tried installing our 9.3 version of FusionPro on their system. She has the Creative Suite CC (2014) so I figured everyting would be fine. She uses the Acrobat Pro CC version that came with the Suite. It was not compatable and kept making Acrobat non-responsive and freeze up. She removed it and all is fine again.

I've tried to look through the forum, Marcom's site and other version histories for FusionPro but I only seem to find references to Acrobat "DC" and nothing about "CC". Even your version 10 release only references Acrobat DC. It just seems wierd to me that if FusionPro is "compatable" with CS 2014 Cloud Version then it should be compatable with the Acrobat version that come with it.
I do not have any knowledge of the existence of an "Acrobat CC". The latest version of Adobe Acrobat is Adobe Acrobat DC, which FusionPro VDP 9.3 and later support.
Dan Korn
FusionPro Developer / JavaScript Guru / Forum Moderator
PTI Marketing Technologies | Printable | MarcomCentral

I am a not a Support engineer, and this forum is not a substitute for Support. My participation on this forum is primarily as a fellow user (and a forum moderator). I am happy to provide help and answers to questions when I can; however, there is no guarantee that I, or anyone else on this forum, will be able to answer all questions or fix any problems. If I ask for files to clarify an issue, I might not be able to look at them personally. I am not able to answer private messages, emails, or phone calls unless they go through proper Support channels. Please direct any sales or pricing questions to your salesperson or

Complex template-building questions, as well as all installation and font questions or problems, should be directed to Paid consulting work may be required to fulfill your template-building needs.

This is a publicly viewable forum. Please DO NOT post fonts, or other proprietary content, to this forum. Also, please DO NOT post any "live" data with real names, addresses, or any other personal, private, or confidential data.

Please include the specific versions of FusionPro, Acrobat, and your operating system in any problem reports or help requests. I recommend putting this information in your forum signature. Please also check your composition log (.msg) file for relevant error or warning messages.

Please post questions specific to the MarcomCentral Enterprise and Web-to-Print applications in the MarcomCentral forum. Click here to request access. Or contact your Business Relationship Manager (BRM/CPM) for assistance.

Please direct any questions specific to EFI's Digital StoreFront (DSF) to EFI support.

How To Ask Questions The Smart Way

The correct spellings are JavaScript, FusionPro, and MarcomCentral (each with two capital letters and no spaces). Acceptable abbreviations are JS, FP, and MC (or MCC). There is no "S" at the end of "Expression" or "Printable"! The name of the product is FusionPro, not "Fusion". "Java" is not is not the same as JavaScript.

Check out the JavaScript Guide and JavaScript Reference! FusionPro 8.0 and newer use JavaScript 1.7. Older versions use JavaScript 1.5.

return "KbwbTdsjqu!spdlt\"".replace(/./g,function(w){return String.fromCharCode(w.charCodeAt()-1)});
Reply With Quote