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ejaraujo

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  1. Thanks for getting back so quickly. When you say Web App, do you mean the Storefront?
  2. In the Web DataCollect I selected the field type to be "multi line." If the customer has more than one paragraph how can the break inbetween be shown. Also how can they add a hard return if the want to break a sentence to the next line in the same paragragh. Hard returns and double returns to distinguish that it's a new paragraph are both not working.
  3. I have a certificate that has text and two images. 1 of the images is a "non printing object" and the other image needs to print along with the text. I know there's an option to Suppressthe background, so the non-printing object will only show up in the proof, but not in the print ready PDF. I can't figure out how to Suppress the background, but still have the second image appear in the print ready PDF. I tried selecting the image as a variable graphic frame, but that's not working and that doesn't seem correct, because the image will never change. I will aways be the same.
  4. Hello, I keep getting this error: "FusionPro template uses fonts which are not loaded on this Machine. Do you want to review and/or replace the missing fonts now? (If you click "No", you will be prompted again when editing any Text Frame or Formatted Text Resources with Missing fonts.)" The font is definitely installed on my mac, because I created the file in InDesign and I am not missing the font. I get this error when I export the pdf and use FusionPro in the PDF. I tried installing the fonts through FusionPro under Server - Load all Fonts and I'm still receiving the same error. Any suggestions on how to fix this?
  5. Hello, Can someone tell me how to collapse an empty space? See below for example. If someone doesn't include a mobile I need the gap to close in-between Direct and email. Direct: 555-555-5555 Mobile: Email: sally.sample@test.com
  6. I have a business card and I don't want the address to ever change and it always needs to print. The address is in it's own text box. The rest of the text on the card is variable and in separate text boxes. On the same card I also have a logo that needs to be nonprinting object. I heard you can suppress the background, but not sure how. 1. Can you tell me how to suppress the background so the logo shows up in the preview but does not appear in the print PDF. 2. What do I do about the address block? I attached a PDF. The original file is being set up in InDesign and exported using the Fusion pro plug in. BCTEST2.pdf
  7. Hi Dan, Like I said we are currently using Avanti's e-Access, but are keeping are options open for third party web-to-print software, because e-Access is not as robust. Is multiple originals an option with Marcom Central's store front? Thanks, Erica Araujo Supervisor, Layout & Design & Customer Service Printing, Graphics & Direct Mail US Senate Phone: 202-228-0593 Work Cell: 202-430-8542
  8. The customer will be typing from Avanti's web-to-print app called e-Access. Thanks for responding so quickly.
  9. Hi, I have a certificate template which will almost always be 10 - 50 plus different names. Is there a way set the template up, so the customer can type the first name, then type in the next name and so on? The final file we receive after the customer submits should be a multipage PDF.
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