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paulgmc

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  • FusionPro Products
    Yes

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  • FusionPro VDP software version
    9.3.6

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  • OS
    Mac OS 10.9.5

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  • Acrobat Version
    Acrobat X (10)

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  1. I see InDesign just came out with CC 2018. I assume FusionPro will not work with that, correct?
  2. Yes, we've had the same problem with FusionPro and our Ricoh. Our Ricoh tech contact, Craig Gibson, worked on it quite awhile and came up with a Pitstop action that corrects the crop box.
  3. I was wondering how other companies are handling the web-to-print workflow in a printing company situation. One way we have been handling it is to have customer service (CSR) get notified of an order that's been placed in the dashboard, have them open a job jacket, download the files from dashboard. Then our preflight department checks the files (especially if the end user is uploading files for us to print in addition to a versioned PrintOne piece). Then we send it to the digital department to have the mailing list presorted and NCOA (Nat'l change of address) processed. The digital department then prepares the PDF or VDX file to run on our digital press. At the end the job jacket goes back to the CSR to close out Printable's shipping and billing info. [This follows the way a traditional offset job would flow through our plant and is the way our SOPs are set up.] Another way we have occasionally done our workflow is to an open job jacket (ie, all the jobs for the month are on one job jacket instead of a job jacket being created for each separate job) at the digital department. That way the CSRs are not very involved. The digital department receives notice of the new job in dashboard, downloads it, preflights it, etc., etc. They basically handle everything. A third way is that occasionally the preflight/design department gets notice of the new job and goes to dashboard. They preflight the job and then send it to the digital department, who has an open job jacket. The digital department then processes it like in option 1 above. Thanks!
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