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vtutino

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  • FusionPro Products
    Yes

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  • FusionPro VDP software version
    9.2.30

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  • OS
    Windows V10, and 2012 server

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  • Acrobat Version
    Acrobat 9.x

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  1. I have a postcard template that uses jpg images. Some of the images work correctly and display in the Preview and Compose correctly... and some do not display in the Proof but they all seem to Compose correctly. In addition to not displaying on the proof these files also seem to keep the rest of the content on the page from displaying as well. I am trying to figure out why? When I run the template using the server API to render the proof I get the following messages: =================== Composing record #1, input record 1 my_error_exit_jpeg: longjmp Graphic is not found or is not processed properly: C:\Resources\AgentPhotos\7546435.jpg Check for file existence and that it is of the proper format. Graphic is not found or is not processed properly: C:\Resources\AgentPhotos\7546435.jpg Check for file existence and that it is of the proper format. Graphic is not found or is not processed properly: C:\Resources\AgentPhotos\7546435.jpg Check for file existence and that it is of the proper format. Graphic is not found or is not processed properly: C:\Resources\AgentPhotos\7546435.jpg Check for file existence and that it is of the proper format. Graphic is not found or is not processed properly: C:\Resources\AgentPhotos\7546435.jpg Check for file existence and that it is of the proper format. Failed to load graphic file C:\Resources\AgentPhotos\7546435.jpg Job ended 12:27:30 - 1460737650. Total Job Time: 2s =================== If I save the images as png files they work fine but my customer has 1,000s of jpg images they want to use so converting the entire image library is not practical. I am hoping that the error message is a clue to what might be happening. Thanks Vince FusionPro VDP Creator v9.3.20 Windows 10 Adobe 9
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