Since upgrading from FusionPro 9 to 10, my co-worker is having issues with .jpgs not showing up in preview on her computer. I open up the same template files on my computer, and I can see the .jpgs during preview. The only difference in our set up is that she is using Acrobat DC, and I'm using Acrobat Pro.
The .jpgs are not added as a resource since we don't need any rules associated the graphic frame. The .jpgs are only for previewing purposes, and the file name is defined in the sample data file.
All of our templates are behaving this way since the upgrade, so we don't believe it is a template specific issue. However, I've attached a super simple template if you'd like to take a look anyway. Again, Acrobat DC is not displaying the .jpg in preview mode but Acrobat Pro is. Any help is appreciated! Test Template.zip