We recently upgraded to new Macs and Mac OS 10.9.5. At that time we also updated FP VDP to 9.2.31 for Mavericks compatibility. The operators are telling me that they get an annoying, recurring Pitstop error when using this update (I am not the operator, just support with some knowledge on using FP).
Updated to 9.3.6 to take care of the Pitstop problem. While that problem is gone, I'm now being told (and shown) that the ability to preview the data in the PDF is not working. Check the box in the Preview Selector window and the data in the PDF is blank even though you can click through the records in the Preview Selector window. This happens in both Acrobat 9 and Acrobat 10 (11 is not installed).
For the past several days I have been working with FP support to resolve the issue without success so far, but thought I would ask others if they have come across this issue or have any suggestions. We have uninstalled, reinstalled, and trashed preferences, among other things.